Office Administrator

About the role
Position Title: FoodCycle Office Administrator
Reports to: CEO
Hours: 37.5 hours per week
Pay: £20,000 – 22,000 pa depending on experience
Location: FoodCycle Head Office, Vauxhall

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Job Description

About FoodCycle
FoodCycle is an award-winning national charity delivering volunteer-powered community dining Projects across England. We build communities in our Projects by combining surplus food, volunteers and spare kitchen spaces to create nutritious, three-course meals for the community. We currently have 41 Projects and open our doors every week to 1500 people who are at risk of hunger and loneliness.
We have 4 main aims:
• To strengthen communities
• To encourage friendships
• To improve nutrition and reduce hunger
• To change attitudes towards food and to reduce food waste

Position Summary
This is a key role in the organisation, and you will enjoy using your administrative expertise to ensure the smooth every day running of FoodCycle, giving you the opportunity to liaise with all levels of the organisation, from the CEO to the volunteers who carry out our work. No two days will be the same as you will support the SMT in their roles, and support the rest of the team such as ensure volunteer expenses are paid on time, order and arrange for essential kitchen equipment to be at our Projects or help fundraising with our exciting Cooking Challenges.
The right person for this role enjoys being organised, has a great personality, pays attention to detail and understands that they are a key component in supporting our fantastic Projects and amazing team. They will also relish working with a wide variety of job roles as well as supporting the CEO.
You will gain knowledge and understanding of the charity’s key processes which will enhance your career development. To carry out your role we will invest in training where there are gaps and seek to progress you if the opportunity arises.

Working at FoodCycle
Holidays: 23 working days (along with additional Christmas Closedown days)
Pension: There is a pension scheme available – new staff are automatically enrolled after three months unless you choose to opt-out.
Team working: We are a small but great team – super supportive and always willing to help each other out.

Applying for this role
What to send: A CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role.
Where to send it: [email protected]

Deadline for your application: 5pm on Sunday 19th January 2020
We will aim to get back to you by: Friday 23rd January 2020
Interview dates: Wednesday 29th January 2020
Start: February/March 2020
FoodCycle is an equal opportunity employer and values diversity.
The role advertised is ‘Regulated Activity’ and as such is not exempt from the Rehabilitation of Offenders Act 1974 and that all potential applicants will be subject to an enhanced DBS disclosure check


Person Specification

Essential Criteria Desirable Criteria
Proven Experience
  • Customer service orientated
  • Has great organisational skills, with an ability to log and file important data accurately
  • Has at least 12 months experience of working in an office environment
  • Supporting technology in an organisation


  • Liaison with several people in an organisation to deliver a great service
  • Diary Management
  • Compiled important documents and ensuring they are attractive and easy to read
  • Ability to ‘fix’ and make things happen such as 24 hour turnaround with engineers


Skills, knowledge, ability
  • Excellent written and verbal communication skills
  • Ability to work with CRMs and databases.
  • Good organizer – ability to manage multiple tasks within multiple Projects


  • Knowledge of Salesforce
  • Managed systems for organisations


Personal Attributes
  • Personable and warm
  • Good listener and willing to carry out what is asked of them
  • Is always willing to help and facilitate members of staff
  • Excellent team player


  • Honest and trustworthy
  • Commitment to FoodCycle’s charitable objectives and ethics
  • Passion for food and cooking



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