Volunteer Roles

Check-in Phone Volunteer

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Job Description

About the role

FoodCycle volunteers are welcoming and committed people who want to help support communities during the coronavirus pandemic. As a check in phone volunteer you’ll be playing a vital part in connecting with guests after their food delivery and seeing how the food parcels were received. You’ll be a vital link to our guests receiving parcels to make sure the service has gone smoothly, but also a key social interaction link to people in isolation. You will need to be confident in talking to strangers and have access to internet.

Responsibilites

Skills you’ll learn

  • Teamwork: you’ll work as part of a remote team of volunteers ensuring our delivery service can take place
  • Relationship building: you’ll be building social connections with vulnerable people receiving parcels
  • Time management: you will be required to keep organised and report on your phone calls

What to expect from FoodCycle

  • Ongoing support and advice from a Regional Manager and HQ for every session.
  • Expenses in line with our volunteer policy.
  • Impressive skills to add to your CV and a reference if/when you need it.
  • The opportunity to make a difference during a challenging time.
  • Virtual Training with other befriending volunteers.

What’s expected from me

  • Have bags of enthusiasm!
  • Follow all FoodCycle policies and procedures – including all guidance surrounding phone calls.
  • Attend a 2 hour training course before making any calls on behalf of FoodCycle.
  • Follow all training you receive when registering with us.
  • Make 4, 15-20 minute phone calls each week.
  • Support FoodCycle to fulfil its aim of nourishing communities using surplus food!
  • Keep all guest data secure and confidential.

Time commitment
An average call takes 20 minutes and we ask that you do 4 a week.

To apply
Register to volunteer now

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